# Helping Hands ## We are here for you ♥ If you have any questions or concerns regarding your server's installation or ongoing management, please do not hesitate to contact us. We are committed to providing our customers with high-quality service and support." ### ✅ Installation ✅ Configuration ✅ Updates ✅ Fix errors Support can take place via [email](https://opencollective.com/redirect?url=https%3A%2F%2Finfo%40datarhei.com) or chat on our [**Discord**](https://opencollective.com/redirect?url=https%3A%2F%2Fdiscord.gg%2FHsQ4aQfacP). The language is English and German. After you become a *Helping Hands* supporter, someone from [**FOSS GmbH**](https://opencollective.com/redirect?url=https%3A%2F%2Ffoss-gmbh.ch) will contact you for further details of the installation process within 48 hours. Thanks a lot for contacting us! If you have questions about the *Helping Hands SLA*, contact us on [**Discord**](https://opencollective.com/redirect?url=https%3A%2F%2Fdiscord.gg%2FHsQ4aQfacP) or by email at [**info@datarhei.com**](https://opencollective.com/redirect?url=https%3A%2F%2Finfo%40datarhei.com). We're here to help! ## Payment Payment is possible via [Paypal](https://www.paypal.com/paypalme/my/profile), [Patreon](https://www.patreon.com/datarhei/membership), and [Open Collective](https://opencollective.com/datarhei/contribute/helping-hands-51053). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.datarhei.com/restreamer/premium-support-1/helping-hands.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.