A member of the datarhei team will install a datarhei Restreamer or Core on a server instance for you. Once this installation is complete, we will manage your server as part of our managed service.
We are here for you ♥
If you have any questions or concerns regarding your server's installation or ongoing management, please do not hesitate to contact us. We are committed to providing our customers with high-quality service and support."
Support can take place via email or chat on our Discord. The language is English and German. After you become a Helping Hands supporter, someone from FOSS GmbH will contact you for further details of the installation process within 48 hours. Thanks a lot for contacting us!
If you have questions about the Helping Hands SLA, contact us on Discord or by email at [email protected]. We're here to help!