> For the complete documentation index, see [llms.txt](https://docs.datarhei.com/restreamer/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.datarhei.com/restreamer/knowledge-base/manual/process-report.md).

# Process report

![Fig. 1: Open menu](/files/q4RQVCMOHxdQ7Me4kDeJ) ![Fig. 2: Copy process report](/files/P5iLWsyVCpSqrHCo97YO)

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GDPR! All IP addresses and access data are stored anonymously.
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When you have problems and request help from datarhei online helpdesk or on GitHub, the most common source of information requested is the process report. This report contains system information, user access, event log, settings list, and network configurations. The settings list can include user IDs but not passwords or IP addresses.

### Retrieving a process report

Click **Process Report**, save it as a .txt file, copy the data to the cache, and attach it to the case.

## Learn more

{% content-ref url="/pages/c77eYxyjOy7GyPqS5wPl" %}
[Logging](/restreamer/knowledge-base/manual/system-settings/logging.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MYd\_eWFK56LZQkA-iAN" %}
[User Guides](/restreamer/knowledge-base/user-guides.md)
{% endcontent-ref %}