> For the complete documentation index, see [llms.txt](https://docs.datarhei.com/restreamer/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.datarhei.com/restreamer/knowledge-base/troubleshooting/understand-different-error-messages.md).

# Understand different error messages?

* The publication service "{0}" could not be deleted
* Login failed: Couldn't load API details
* The channel "{0}" could not be deleted
* Main channel not found
* Publication service not found
* RTMP server is not enabled
* The input profile is not complete. Please define a video and audio source.
* There was a problem storing the settings. Settings not saved.
* There were some errors in the settings. Settings not saved.
* This is not necessarly an error. It may take a bit longer for Restreamer Core to restart.
* This source cannot be edited while it is in use. In order to continue you have to disconnect the source.
* API endpoint not found. Settings not saved.
* Deleting a publication service cannot be reversed. The publication will be stopped immediately.
* This source cannot be edited while it is in use. In order to continue you have to disconnect the source.
* Login failed: {0}
* Reconnecting to Restreamer Core failed for the last {RETRIES} seconds.
* Restarting the application failed.
* Uploading the file failed
* Uploading the logo failed
* Failed to create playersite files.
* Failed to create publication service ({0})
* Failed to probe the source. Please check the <0>probe details\</0>.
* Failed to properly cleanup previous process data
* Failed to refresh token: {0}
* Failed to save ingest metadata
* Failed to stop process
* Failed to store playersize setting.
* Failed to store publication service ({0})
* Failed to update ingest process ({0})
* Failed to update the player
* Failed to verify the source. Please check the address.
* Error while copying data to clipboard
* There war an error during upload: {0}
* There was an error connecting to Restreamer Core at {0}.
* There was an error setting up the stream.
* There were some errors in the settings. Settings not saved.

## Login failed

{% hint style="danger" %}
Login failed: Invalid username or password
{% endhint %}

**Solution:** Check the access data for validity.

{% content-ref url="/pages/KS6MTdf54ikgpicHsFQJ" %}
[How can I change the password of the Restreamer?](/restreamer/knowledge-base/user-guides/how-can-i-change-the-password-of-the-restreamer.md)
{% endcontent-ref %}

## Missing or Invalid JWT Token

{% hint style="danger" %}
Token could not be updated: Missing or invalid JWT token
{% endhint %}

Token konnte nicht aktualisiert werden: Missing or invalid JWT token

**Solution:**&#x20;

## Failed to check the source

{% hint style="danger" %}
Prüfen der Quelle ist fehlgeschlagen. <0>Details der Überprüfung\</0> ansehen.
{% endhint %}

**Solution:**

## Token Error

{% hint style="danger" %}
Token konnte nicht aktualisiert werden: {0}
{% endhint %}

**Solution:**

## Verification failed

{% hint style="danger" %}
Die Quelle konnte nicht verifiziert werden. Bitte Adresse prüfen.
{% endhint %}

**Solution:**

## API Error

{% hint style="danger" %}
Login fehlgeschlagen: Konnte die API-Details nicht laden
{% endhint %}

**Solution:**

## Clipboard not copied

{% hint style="danger" %}
Die Daten konnten nicht in die Zwischenablage kopiert werden
{% endhint %}

**Solution:**

## Upload Error

{% hint style="danger" %}
Beim Hochladen ist ein Fehler aufgetreten: {0}
{% endhint %}

**Solution:**

## &#x20;API Error

{% hint style="danger" %}
Es ist ein Fehler beim Verbinden mit der Restreamer-API bei {0} aufgetreten.
{% endhint %}

**Solution:**

## Settings error

{% hint style="danger" %}
Es gab einige Fehler in den Einstellungen. Einstellungen nicht gespeichert.
{% endhint %}

**Solution:**

## Learn more

{% content-ref url="/pages/-MXbavufS1gwSzyDPNok" %}
[Premium Support](/restreamer/premium-support-1/helping-hands.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MYd\_eWFK56LZQkA-iAN" %}
[User Guides](/restreamer/knowledge-base/user-guides.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MXb\_m72sKwXpgM5udfT" %}
[Knowledge Base](/restreamer/knowledge-base/manual.md)
{% endcontent-ref %}