A member of the datarhei team will install a datarhei Restreamer or Core on a server instance for you. Once this installation is complete, we will manage your server as part of our managed service.
If you have any questions or concerns regarding your server's installation or ongoing management, please do not hesitate to contact us. We are committed to providing our customers with high-quality service and support."
Support can take place via email or chat on our Discord. The language is English and German. After you become a Helping Hands supporter, someone from FOSS GmbH will contact you for further details of the installation process within 48 hours. Thanks a lot for contacting us!
If you have questions about the Helping Hands SLA, contact us on Discord or by email at info@datarhei.com. We're here to help!
Payment is possible via Paypal, Patreon, and Open Collective.